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BlindCraft Terms and Conditions

READ THESE TERMS CAREFULLY BEFORE BROWSING THIS WEBSITE. YOUR CONTINUED USE OF THIS WEBSITE INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS. YOU CANNOT USE THIS WEBSITE IF YOU DO NOT ACCEPT THESE TERMS. ALL SECTIONS OF THESE TERMS ARE APPLICABLE TO BOTH MEMBERS AND GUESTS UNLESS THE SECTION EXPRESSLY STATES OTHERWISE.

Introduction

This site [www.blindcraft.co.za], is made available, and owned by, Finishes For Interiors (Pty) Ltd (bearing registration 2012/057714/07) (hereinafter referred to as “BlindCraft”, “BlindCraft Website”, “Website”, “we”, “our” or “us”). Any reference to “BlindCraft”, “we”, “our”, “us” or “BlindCraft”, shall include our employees, officers, directors, representatives, agents, shareholders, affiliates, subsidiaries, holding companies, related entities, advisers, sub-contractors, service providers and suppliers.

These terms, including any document incorporated by reference herein, including, but not limited to the Privacy Policy (collectively, the “Terms”) apply to any person who uses the Services, accesses, refers to, views and/or downloads any information or material made available on BlindCraft for whatever purpose (hereinafter referred to as “User”, “Users”, “you” or “your”).

Accessing and/or use of the BlindCraft Website after the Effective Date will signify that you have read, understand, accept, and agree to be bound, and are bound, by the Terms, in your individual capacity and for and on behalf of any entity for whom you use BlindCraft. Further, you represent and warrant that you have the authority to do so and that you are a Competent Person (as defined in the Protection of Personal Information Act, 4 of 2013, as amended).

To the extent permitted by applicable law, we may modify the Terms with prospective effect without prior notice to you, and any revisions to the Terms will take effect when posted on the BlindCraft Website, as indicated above, unless a later date is otherwise stated in the revised Terms. Your continued use of the Website and/or the Services will be construed as your consent to the amended or updated Terms, and will be conditional upon the Terms in force at the time of your use. Your only remedy, should you not agree to these Terms, is to stop your use of this Website.

 

Description of Services

We provide web-based service in South Africa, allowing Users to design, customise, and order their window blinds. Window blinds are manufactured and delivered to the User by BlindCraft.

 

Shipping Policy

Orders are shipped via private courier with a door-to-door service. The service type and speed of delivery is dependent on the User’s location. Deliveries take place during office hours between 07:00-18:00, Monday – Friday, and excludes weekends and public holidays. Additional shipping costs due to failure to receive shipped goods will be charged to Users. Made to measure products will take between 5 to 14 working days to manufacturer as it’s a custom product, then dispatched using economy courier service (2 to 5 days to major centers).

 

Refund Policy

Refunds will only be permitted in the sole, unfettered and absolute discretion of BlindCraft, and only in limited circumstances. Refund requests can be initiated by sending an email to support@blindcraft.co.za. Included in such email should be an explanation of why a refund ought to be granted by BlindCraft. Any refunds agreed to by BlindCraft shall be in the form of vouchers to the User’s credit redeemable only on the BlindCraft Website.

 

Repair Policy

Users will be liable for repair or replacement costs which are the result of User error as well as all other cost associated with the repairs, including but not limited to shipping, insurance, packaging etc. Users have 14 days with which to communicate any problems with their orders that are damaged during delivery or delivered incorrectly. Email support@blindcraft.co.za with details.

 

Privacy Policy

BlindCraft shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.html

 

Payment Methods

Payment for goods must be received in full before orders will be processed, manufactured, and delivered. EFT and credit cards will be accepted as payment method. Credit card transactions are processed through SagePay using 3-D secure. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

 

Colour Variations

We do our best to ensure accurate sample swatches but due to differences in monitors/display cards subtle color differences & textures may be visible. Free sample swatches are provided to ensure Users receive the correct colours. Please note that even samples may still have minimal colour variations by the manufacturers.

 

Country of Domicile

This website is governed by the laws of South Africa. BlindCraft chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 346 Schoongezicht Street, Erasmusrand, Pretoria, South Africa.

 

Export Restrictions

The offering on this website is available to South African and International Users.

Customer Service

Email: support@blindcraft.co.za

Call:  +27 81 449 3419 

© 2017 Finishes For Interiors (Pty) Ltd. Right of Admission Reserved.

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